Resizing your ring
To err is human but don't panic, resizing is free up to +/- 2 sizes!
We would like to offer our customers a free resizing service so that you can wear your ring despite a size error.
You will only have to pay the cost of shipping your ring.
To perform a resize, here is the method in 3 simple steps:
1) Download the resizing form:
1) Download the resizing form:
- Your ring in the ring box to avoid shocks during transport,
- the properly completed resizing form
3) Ship the package to the following address:
MONETA CREATIONS
11 PA FROM THE CHALET
BP30
22250 BROONS FRANCE
Upon receipt of your package, we will send you a request for payment of the €8.50 (including VAT) return shipping fee. Payment will be made via a secure link sent by email. We will then proceed with resizing according to the instructions you provided.
22250 BROONS FRANCE
Upon receipt of your package, we will send you a request for payment of the €8.50 (including VAT) return shipping fee. Payment will be made via a secure link sent by email. We will then proceed with resizing according to the instructions you provided.
You will then receive a tracking number at the email address provided on the form when your ring leaves our workshop to track its delivery!
IMPORTANT
Jewelry will be returned with the packaging in which it was received.
IMPORTANT
Jewelry will be returned with the packaging in which it was received.
We are not responsible for any loss of package during shipping of the jewelry.