Terms and Conditions

Preamble

The online sales site moneta-creations.fr is managed by the limited liability company SARL MONETA CREATIONS, with capital of €1,000, whose registered office is located at 11-12 Parc d'Activités Le Chalet 22250 BROONS FRANCE, registered with the RCS of Saint-Malo under number 980 919 468 , Siret n° 980 919 468 00010, APE Code 47.91B.

It is previously specified that these conditions govern the sales of its products by MONETA CREATIONS to any natural or legal person making a purchase via the website moneta-creations.fr , hereinafter referred to as “the CUSTOMER”.

These General Conditions of Sale, together with the order form and order confirmation, constitute the sales contract between MONETA CREATIONS and the CUSTOMER relating to the sale of the products ordered.

Any order placed on the moneta-creations.fr website requires that the CUSTOMER first and unreservedly accepts the General Conditions of Sale in their entirety.

In the event of disagreement with the terms and conditions of the General Conditions of Sale, the CUSTOMER must not use the Website.

MONETA CREATIONS reserves the right to adapt or modify its General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.

In the event of modification, the General Conditions of Sale applicable to the CUSTOMER's order are those which were online, and which the CUSTOMER accepted on the day the order was placed.

Article 1 – Definitions

The terms and expressions identified by a capital letter in the General Conditions of Sale have the meaning indicated below (whether used in the singular or the plural).

• General Conditions of Sale : means this document, i.e. the terms and conditions applying in the relationship between MONETA CREATIONS and the CLIENT.
• Order : means the CUSTOMER's purchase order for one or more Product(s) or Service(s) placed using the moneta-creations.fr Website or via Customer Service.
• Website : means the website accessible at the address moneta-creations.fr
• Product : means a product or Service offered for sale on the moneta-creations.fr Website
• CUSTOMER : means a natural or legal person, consumer, who uses the moneta-creations.fr website and acquires one or more Product(s), for his personal needs, having previously adhered to the General Conditions of Sale.

Article 2. Purpose

These General Conditions of Sale aim to define the contractual relations between MONETA CREATIONS and the CUSTOMER and the conditions applicable to any purchase made through the website moneta-creations.fr .

By accepting these General Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to purchase on this online sales site.

Use of our products for any illegal or unauthorized purpose is prohibited.

The company MONETA CREATIONS reserves the right to modify these General Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. As a result, the applicable conditions will be those in force on the date of the order by the CUSTOMER .

Article 3. Rates

The prices listed on the product sheets in the online catalog are in Euros (€) inclusive of all taxes (TTC) and take into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.

MONETA CREATIONS reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the CUSTOMER.

The products remain the property of MONETA CREATIONS until full payment of the price .

Products on promotion will be indicated by a "PROMOTION" sticker or by a crossed-out Price. Our promotions are valid while stocks last at the time of ordering and during the display period.

For CUSTOMERS outside Metropolitan France, MONETA CREATIONS is required, in accordance with current law, to charge VAT on orders shipped to most countries in the European Union.

For CUSTOMERS outside the European Union and French overseas territories, orders are not subject to VAT, but may be subject to local taxes and customs duties in force in the receiving country. These duties and amounts are not the responsibility of moneta-creations.fr . They are the responsibility of the CUSTOMER.

Warning: Any inaccurate information provided by the CUSTOMER for the purpose of evading VAT may result in civil fines and criminal prosecution.

The prices of the Products indicated on the moneta-creations.fr website do not include processing and shipping costs, which are charged in addition to the price of the Products purchased and according to the total amount of the order - unless shipping is explicitly indicated as free.

Article 4. Order

The contractual information is presented in French and will be confirmed by a confirmation including this contractual information at the latest at the time of delivery. MONETA CREATIONS reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

To order Products on the moneta-creations.fr Website , the CUSTOMER must create an account by providing the information required in the registration form.

To this end, the CUSTOMER declares to provide complete, non-erroneous personal information that allows for precise identification in any situation. Any fanciful or slanderous personal information may result in the closure of the CUSTOMER's account and the cancellation of their Order.

The account creation section is accessible directly from the main menu bar. Each time the CUSTOMER visits the website, if they wish to order or consult their account (order status, personal information, etc.), they must identify themselves using this information.

Article 5. Payment

The price of the Products and the costs of logistical preparation and delivery are payable in full by the CUSTOMER at the time the Order is placed.

The moneta-creations.fr website may offer the Customer the option of paying for their order by bank card:

• After choosing the credit card payment method, the Customer is redirected to the secure interface of the payment system to securely enter their personal credit card details. If the payment is accepted, the order is registered and the contract is definitively formed. Payment by credit card is irrevocable.
• No cash payment should be sent.

Article 6. Right of Withdrawal

In accordance with Article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty.

The products must not have been used for more than a few minutes and must have proven defects. The products must be returned in their original packaging, unused, accompanied by the invoice. Return costs are the responsibility of the Customer.

Before sending, the CUSTOMER must contact MONETA CREATIONS at contact@moneta-creations.fr, stating their order number.

Article 7. Delivery

Delivery of the Products will take place, after registration of the payment of the Order, to the delivery address indicated by the CUSTOMER during the placing of the Order. An email will be sent to the CUSTOMER to inform them of the shipment of the Products. The CUSTOMER has the option of choosing between different delivery methods.

Shipping costs are calculated according to the delivery method chosen (home, relay point, post office, etc.), the weight of the package and the destination.

Delivery times are given for information purposes only. If they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed.

Article 8. Warranty

All products offered by MONETA CREATIONS on the moneta-creations.fr website are covered by the legal guarantee provided for in Articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned to MONETA CREATIONS. who will take it back, exchange it or refund it.

All complaints, requests for exchange or refund must be made by post to the following address: MONETA CREATIONS , 11 PA DU CHALET, BP30, 22250 BROONS FRANCE , within thirty days of delivery.

Article 9. Liability

MONETA CREATIONS has, for all stages of access to the site, the ordering process, delivery, customer service or subsequent services, only an obligation of means. MONETA CREATIONS cannot be held liable for any inconvenience or damage inherent in the use of the internet network, including loss of data, intrusion, viruses, interruption of service, and other involuntary problems , or any event qualified as force majeure, in accordance with case law.

The computerized records stored in MONETA CREATIONS ' information systems under reasonable security conditions will be considered as proof of communication, orders and payments between MONETA CREATIONS and the Client.

Article 10 - Security

The moneta-creations.fr website is subject to a security system: the SSL encryption process has been adopted but all scrambling and encryption processes have also been reinforced to protect all sensitive data related to payment methods as effectively as possible.

Article 11 - Intellectual property

All texts, comments, works, illustrations and images reproduced on the moneta-creations.fr website are reserved under copyright and intellectual property law worldwide. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private purposes is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the moneta-creations.fr website is strictly prohibited, whether in the form of photos, logos, visuals or text.

Article 12. Personal data

All data you provide on the moneta-creations.fr website are in order to be able to process your orders.

Under Law No. 78-17 of January 6, 1978, relating to information technology, files and civil liberties, you have the right to rectify, consult, modify, and delete the data you have provided to us. This right can also be exercised online.

Article 13. Force majeure

The performance by MONETA CREATIONS of all or part of its obligations, in particular delivery, will be suspended in the event of the occurrence of a fortuitous event or force majeure that hinders or delays its performance. Such events include, but are not limited to, war, riots, insurrection, social unrest, and strikes of any kind. MONETA CREATIONS will inform CUSTOMERS of the occurrence of a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension continues beyond a period of fifteen days, the CUSTOMER will have the option of canceling the current order, and the price of the Products ordered and the delivery costs paid will then be refunded.

Article 14. Applicable laws and competent jurisdictions

The General Terms and Conditions of Sale are subject to French law. Only the French version of these General Terms and Conditions of Sale is legally binding. In the event of any difficulty arising during the Order, the delivery of the Products and, more generally, the execution of the sale, the CUSTOMER will have the opportunity, before any legal action, to seek an amicable solution, in particular with the help of a consumer association or any other advisor of their choice.

Article 15. Customer Service

For any information or questions about an order, customer service is at your disposal:

• By email: contact@moneta-creations.fr
• Via the contact form
• By phone at +33 7 83 71 90 06